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Home/Solutions/Process Mining
Solution · Process

Agentic Process Mining

Discover the workflows your enterprise actually runs — and automate the high-value, high-friction ones.

SAPServiceNowSalesforceJira
3 months
To 1 week
Direct
Hand-off to studio
Continuous
Re-mining
Privacy
Aware
What it does

Where xyner creates leverage in Agentic Process Mining

Six high-impact use cases delivered by built-in and customizable agents.

Workflow discovery

Mine logs to reveal the true process map.

Bottleneck analysis

Identify queues, rework loops and SLA risk.

ROI simulation

Score automation opportunities by impact and effort.

Variant analysis

Find process variants and outliers.

Conformance checks

Compare actual vs. designed processes.

Continuous learning

Re-mine periodically as systems evolve.

Process

A complete solution, not a chatbot

Discover the workflows your enterprise actually runs — and automate the high-value, high-friction ones.

  • Pre-built agents tuned for the function
  • Native integrations with your systems
  • Policy and approval gates built in
  • Full audit and replay
1DISCOVER 2DESIGN 3DEPLOY 4OPERATE
Agents you deploy

Built-in, customizable

Use the starter pack to ship in weeks, then extend with custom agents that fit your unique workflows.

  • Includes: Process.Agent, Mining.Agent, ROI.Agent
  • Customize tools, policies and prompts per agent
  • Mix built-in and custom freely
  • Marketplace agents from partners
Supervisor Finance HR ITSM Analytics Support Procure
How it works

Discover & deploy in one closed loop.

Find your real processes from system data, score automation opportunities, deploy targeted agents — all on one platform.

1

Connect

Agents ingest event logs from ERPs, ITSM, helpdesks, communication tools and operational systems — without invasive instrumentation.

2

Reconstruct

Real process flows are reconstructed from the data — what actually happens, not what the SOP says happens.

3

Score

Each process variation is scored on volume, cycle time, exception rate, automation feasibility and ROI potential.

4

Design

Candidate agents are designed automatically — roles, tools, policies, approval gates — from the mined patterns.

5

Deploy & verify

Agents promote through the standard lifecycle; post-deployment re-mining verifies the expected impact.

Outcomes

What customers measurably ship with this solution.

Real numbers from production deployments across regulated enterprises.

Closed
-loop discovery
ROI
-ranked candidates
Continuous
Re-mining
Auto
Agent design
Time-to-value

From PowerPoint to production

Traditional process mining ends with a slide deck. Agentic process mining ends with deployed agents and measured outcomes.

Risk reduction

Continuous, not one-shot

Processes drift. Re-mining runs continuously, surfacing new opportunities as they emerge — and confirming deployed agents are delivering.

Industry use cases

How Agentic Process Mining shows up in your industry.

Concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector and manufacturing.

Banking

Account opening

Find where customer-onboarding journeys stall and deploy targeted agents per bottleneck.

Insurance

Claims handling

Identify leakage and cycle-time drivers in claims; deploy resolution agents on the worst offenders.

Healthcare

Prior authorization

Mine PA flows to find payer-specific bottlenecks and deploy payer-tuned agents.

Telecom

Customer journeys

Reconstruct multi-channel journeys to find friction and deploy unblocking agents.

Public sector

Service-delivery flows

Find drop-off and delay patterns in citizen-service journeys; deploy assistance agents.

Manufacturing

Order-to-cash

Find OTC bottlenecks across order, fulfilment, invoicing and collections; deploy targeted agents.

Why xyner

Discovery tools vs. discover + deploy.

Finding the opportunity is half the work. Deploying the fix is the other half — and it's usually skipped.

Dimension
Without xyner
With xyner
Output
Process diagram
Deployed agent
Time-to-impact
Months
Days
ROI tracking
Theoretical
Measured post-deployment
Re-discovery
Manual project
Continuous
Hand-off
To separate automation team
Same platform
Coverage
Top processes only
All worth doing
How to deploy

From pilot to production

A guided journey from your first workflow to enterprise rollout.

1

Pilot

Pick one workflow; run alongside your team in copilot mode.

2

Measure

Validate KPIs and ROI against a clear baseline.

3

Govern

Layer policies, approvals and audit thresholds.

4

Scale

Expand to additional workflows and teams.

We turned three months of consulting into a one-week sprint.
Director, Transformation · Global Insurer

Plays well with

SAPOracleSalesforceServiceNowMicrosoft 365SnowflakeDatabricksWorkdayKafkaTeamsSlackJira
FAQ

Common questions, straight answers.

Where does data come from?

Your system logs — ERP, CRM, ITSM, custom apps.

Privacy?

PII redaction and aggregation by default.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.

Request a demo Contact us
Keep exploring

Related resources

Related pages curated for your context.

Solutions

AI for IT Service Management (ITSM)

Autonomously triage, remediate and manage change with xyner agents that plug into ServiceNow, Jira and more.

Learn more →
Solutions

AI for Procurement & Source-to-Settle

End-to-end source-to-settle on autopilot — sourcing, contracts, PO, invoice match and supplier comms.

Learn more →
Industries

Agentic AI for Manufacturing

Supply chain, quality, shop floor and after-sales — agentic AI built for global manufacturing.

Learn more →
Capabilities

Self-Healing Workflows

Agents that detect failure, recover, retry and learn — for resilient, always-on enterprise workflows.

Learn more →
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