#02
Capability
Orchestration
Category
Live
In production
Day 1
Available
Orchestration

Multi-Agent Orchestration

Specialized agents — Finance, HR, Procurement, ITSM, Analytics, Support — collaborate, delegate and converge on outcomes.

  • Built-in specialist agents per business function
  • Agent-to-agent messaging
  • Supervisor / worker patterns
  • Conflict resolution and voting
  • Custom agent SDK and low-code studio
Supervisor Finance HR ITSM Analytics Support Procure
How it works

Six pillars of Multi-Agent Orchestration.

Each pillar can be enabled, configured and audited independently.

Specialist roles

Out-of-the-box agents per function.

Delegation

Hand work to the agent with the right skill.

Shared memory

Context flows safely across agents.

Conflict resolution

Voting, escalation and arbitration.

Custom agents

Build your own with policies and tools.

Marketplace

Verified, governed agent catalog.

How it works

Specialist agents, orchestrated like a real team.

Supervisor agents plan, specialist agents execute, and the platform handles the coordination, hand-offs, and conflict resolution.

1

Supervisor planning

A supervisor decomposes the goal and selects the right specialists — Finance, HR, Procurement, ITSM, Analytics, Support, custom.

2

Specialist execution

Each specialist works in its own scope, with its own tools and memory. No cross-contamination.

3

Hand-off & context

Hand-offs carry explicit context — what's done, what's next, what to watch for.

4

Conflict resolution

When specialists disagree, the supervisor reconciles or escalates to a human reviewer.

5

Aggregation

Outputs converge into a single coherent deliverable with attribution per contributing agent.

Outcomes

What customers measurably ship with this capability.

Real numbers from production deployments — across banking, healthcare, telco, manufacturing and the public sector.

Any
Specialist role
Supervisor
or peer-to-peer
Scoped
Memory & tools
Audit
Per hand-off
Time-to-value

Modelled on real organizations

Map your org chart to agent roles. The orchestration patterns are familiar to anyone who has run a real team — clear ownership, explicit hand-offs, defined escalation.

Risk reduction

Resilient to specialist failure

When one specialist fails, the supervisor re-plans around it. The workflow doesn't crash on a single point of failure.

Industry use cases

How Multi-agent orchestration shows up in production.

Six concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector, energy and manufacturing.

Banking

Onboarding pod

Compliance, Risk, Operations and Relationship agents collaborate on customer onboarding.

Insurance

Claims pod

Claims, Fraud, Adjuster, Comms and Subrogation agents handle a claim end-to-end.

Healthcare

Care-team pod

Clinical, Authorization, Billing and Patient-Comms agents share a single case.

Telecom

Outage pod

NOC, Comms, Field and Customer-Care agents respond together to network events.

Public sector

Multi-agency pod

Eligibility, Documents, Determination and Correspondence agents collaborate.

Manufacturing

Source-to-pay pod

Sourcing, Risk, AP and Treasury agents run procurement workflows together.

Why xyner

Monolithic agent vs. orchestrated team.

One agent doing everything is fragile, opaque, and impossible to govern. A team of specialists is none of those things.

Dimension
Without xyner
With xyner
Quality
Generalist
Each role specialized
Failure mode
Whole workflow dies
Specialist fails in isolation
Audit
Single opaque trace
Per-agent, per-hand-off
Security
One blast radius
Scoped memory & tools per role
Evolvability
Rewrite everything
Swap one specialist
Org alignment
Doesn't map
Mirrors your team structure
Modeling our shared services org as a team of agents was the unlock. Real adoption followed immediately.
VP, Shared Services · Global Insurer
FAQ

Common questions, straight answers.

Can I mix custom and built-in agents?

Yes — that's the common pattern. Start with starter packs, extend with custom agents.

How do agents avoid stepping on each other?

Through declared scopes, shared task graphs, and supervisor agents that arbitrate conflicts.

How quickly can we adopt this capability?

Most customers adopt new capabilities in 2-4 weeks through starter packs and onboarding workshops.

Does this require new infrastructure?

No. The capability runs on your existing xyner deployment — cloud, hybrid, on-prem or sovereign.

Do you provide migration help?

Yes — our customer success team and partners deliver guided migrations and pilots.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.