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KPI tracking, workflow success rates, agent efficiency metrics, cost optimization and AI ROI dashboards.
KPI tracking, workflow success rates, agent efficiency metrics, cost optimization and AI ROI dashboards.
Each pillar can be enabled, configured and audited independently.
Out-of-the-box dashboards.
Per workflow with SLAs.
Quality and throughput scoring.
Token, model and connector cost.
Per-workflow business value.
Accuracy and quality alerts.
Live KPIs, agent efficiency, cost telemetry, AI ROI — visibility from the boardroom dashboard to the per-call trace.
Every agent run emits structured telemetry — latency, success, tokens, dollars, downstream effects.
Telemetry rolls up by agent, workflow, business outcome and customer segment.
Anomalies — drift, cost spikes, error bursts, SLA breaches — fire to the right team in the right channel.
Cost-vs-quality dashboards highlight which agents to tune, which to retire, which models to swap.
Executive dashboards translate ops metrics into business outcomes — ROI per workflow, per customer, per dollar of AI spend.
Real numbers from production deployments — across banking, healthcare, telco, manufacturing and the public sector.
See the marginal cost of every workflow — tokens, tool calls, downstream API costs — alongside the business outcome it delivered. Optimise without guessing.
Track agents the way you track teams — throughput, quality, customer satisfaction, exception rate — not just technical metrics.
Six concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector, energy and manufacturing.
Show CFO the AI ROI on KYC, fraud, complaints by quarter.
Real-time view of cycle time, leakage and customer satisfaction by claim type.
Auth volume, denial rate, cycle time by payer and clinical service.
Tickets resolved by agents vs. escalated, customer effort scores.
Application processing time, citizen-effort scores, exception rates.
Defect-detection rate, line-stop frequency, MTTR by agent intervention.
Shipping an agent without monitoring is shipping a black box. You can't run a black box.
Yes — into your BI tools via API or iframe.
Configurable — by run count, time saved, decisions made, dollars unlocked.
Most customers adopt new capabilities in 2-4 weeks through starter packs and onboarding workshops.
No. The capability runs on your existing xyner deployment — cloud, hybrid, on-prem or sovereign.
Yes — our customer success team and partners deliver guided migrations and pilots.
See xyner in your environment with a guided executive demo.