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Home/Capabilities/Integrations
Capability #05 · Integration

Enterprise System Integrations

Connectors for SAP, Oracle Fusion, Salesforce, Microsoft Dynamics, ServiceNow, SharePoint, Teams, Email, Databases, APIs, ERP and CRM systems.

ERPCRMITSMCollaboration
#05
Capability
Integration
Category
Live
In production
Day 1
Available
Integration

Enterprise System Integrations

Connectors for SAP, Oracle Fusion, Salesforce, Microsoft Dynamics, ServiceNow, SharePoint, Teams, Email, Databases, APIs, ERP and CRM systems.

  • SAP, Oracle Fusion, Salesforce, Dynamics
  • ServiceNow, SharePoint, Teams, Outlook
  • Databases & data warehouses
  • REST, SOAP, GraphQL, gRPC, JDBC
  • Custom connector SDK
SAP Oracle Salesforce ServiceNow Snowflake Databricks Dynamics Teams Kafka Agent Cloud
How it works

Six pillars of Enterprise System Integrations.

Each pillar can be enabled, configured and audited independently.

ERP

SAP, Oracle, Dynamics, Workday.

CRM

Salesforce, HubSpot, Dynamics CRM.

ITSM

ServiceNow, Jira SM, BMC.

Collaboration

Microsoft 365, Teams, Slack, Workspace.

Data

Snowflake, Databricks, BigQuery, Synapse.

Eventing

Kafka, Event Hubs, EventBridge, Pub/Sub.

How it works

Connect xyner to any enterprise system.

1000+ first-party connectors, a universal SDK, and a tool-calling framework — agents reach SAP, Oracle, Salesforce, ServiceNow and your homegrown systems with the same ease.

1

Connect

Pick from 1000+ first-party connectors or generate one from OpenAPI / GraphQL / SOAP / database schemas.

2

Authenticate

OAuth, mTLS, JWT, SAML, signed requests — all common patterns supported, with credentials in your secrets manager.

3

Map

Connector schemas — entities, operations, side-effect classes — are indexed for agent retrieval and policy enforcement.

4

Invoke

Agents call the right connector with the right scope. Latency, retries, circuit-breakers and fallbacks are platform concerns.

5

Govern

Every invocation is policy-checked, audited and reversible where supported — same governance as any other tool call.

Outcomes

What customers measurably ship with this capability.

Real numbers from production deployments — across banking, healthcare, telco, manufacturing and the public sector.

1000+
First-party connectors
OpenAPI
GraphQL · SOAP · DB
OAuth
mTLS · JWT · SAML
Universal
Connector SDK
Time-to-value

Beyond bespoke glue code

Stop maintaining a fleet of Lambdas, scripts and middleware boxes. Integration becomes a platform capability, not a per-project tax.

Risk reduction

Transactional where it matters

Transactional patterns — sagas, compensations, two-phase where supported — keep multi-system workflows consistent.

Industry use cases

How Enterprise integrations shows up in production.

Six concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector, energy and manufacturing.

Banking

Core to channel

Agents move data across core banking, fraud, CRM and channels with a consistent identity and audit story.

Insurance

Policy to claims

Bridge policy admin, claims, billing and reinsurance systems for end-to-end agent workflows.

Healthcare

EHR & payer

Connect EHRs (Epic, Cerner) to payer portals, lab systems and pharmacy benefits managers.

Telecom

BSS & OSS

Bridge billing, CRM, order management and network systems for unified customer-care agents.

Public sector

Multi-agency

Securely connect across departments and shared services within sovereign-cloud boundaries.

Manufacturing

MES & ERP

Connect SAP / Oracle to MES, PLM, WMS and plant-floor systems for closed-loop manufacturing agents.

Why xyner

iPaaS & bespoke code vs. agentic integration.

Most enterprises run iPaaS for batches and hand-rolled code for the rest. Neither was designed for agents.

Dimension
Without xyner
With xyner
Coverage
Vary by vendor
1000+ first-party + universal SDK
Auth coverage
Common patterns
Every common enterprise pattern
Governance
External tooling
Native — policy, RBAC, audit
Failure handling
Per-flow
Platform: retry, circuit-breaker, fallback
Trace correlation
Per-system logs
OpenTelemetry-native, single trace
Agent-readiness
Bolted on
Designed for agentic tool-calling
Every agent action maps to a real, audited API call. Our SAP basis team finally trusts an AI tool.
Head of SAP CoE · Energy Major
FAQ

Common questions, straight answers.

Can I build a custom connector?

Yes — typed SDK with policy hooks, sandbox modes and a test harness.

Do agents have write access by default?

No. Every tool's scope is explicit; write tools require approval gates or elevated policies.

How quickly can we adopt this capability?

Most customers adopt new capabilities in 2-4 weeks through starter packs and onboarding workshops.

Does this require new infrastructure?

No. The capability runs on your existing xyner deployment — cloud, hybrid, on-prem or sovereign.

Do you provide migration help?

Yes — our customer success team and partners deliver guided migrations and pilots.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.

Request a demo Contact us
Keep exploring

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Native collaboration with humans through chat, email, Slack, Teams and inside business systems.

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Platform

Deployment Models — Cloud, Hybrid, On-Prem

Deploy xyner anywhere: SaaS, private cloud, hybrid, on-prem, edge or sovereign — choose the topology that.

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Solutions

AI for Customer Support

End-to-end customer resolution across chat, email, voice and case management — with full handoff to humans.

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