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Home/Solutions/Self Healing
Solution · Reliability

Self-Healing Workflows

Workflows that don't break — they adapt, recover and learn.

ServiceNowPagerDutyDatadog
12%
→ 0.4% failures
Auto
Recovery
Hypothesis
Driven RCA
Self
Updating
What it does

Where xyner creates leverage in Self-Healing Workflows

Six high-impact use cases delivered by built-in and customizable agents.

Smart retry

Backoff, jitter, idempotency-aware retry.

Alternate tools

Swap to a backup integration on failure.

Root cause analysis

Hypothesize, test and explain failures.

Auto-tickets

Create rich incidents for true blockers.

Post-incident learning

Update runbooks and prompts automatically.

Drift detection

Flag schema, API or data changes proactively.

Reliability

A complete solution, not a chatbot

Workflows that don't break — they adapt, recover and learn.

  • Pre-built agents tuned for the function
  • Native integrations with your systems
  • Policy and approval gates built in
  • Full audit and replay
GOAL Q3 close PLAN 4 tasks EXECUTE + replan OUT COME
Agents you deploy

Built-in, customizable

Use the starter pack to ship in weeks, then extend with custom agents that fit your unique workflows.

  • Includes: Heal.Agent, Recovery.Agent, RCA.Agent
  • Customize tools, policies and prompts per agent
  • Mix built-in and custom freely
  • Marketplace agents from partners
Supervisor Finance HR ITSM Analytics Support Procure
How it works

Workflows that fix themselves.

Operations stops being a fire-drill culture. Workflows detect, diagnose, recover, compensate and learn — without paging the on-call at 3am.

1

Detect

Failures, timeouts, partial successes and data anomalies are detected at every step — not just at workflow end.

2

Diagnose

Failures are classified as transient, partial, data-driven or structural — each gets the right recovery treatment.

3

Recover

Retry-with-backoff, fallback connectors, alternative tools, re-fetch or scope-down — applied automatically within policy.

4

Compensate

Where prior steps must be undone, recorded compensating actions execute in reverse — keeping multi-system state consistent.

5

Learn

Recovery patterns feed into the planner; flaky tools are deprioritized, brittle paths flagged for redesign.

Outcomes

What customers measurably ship with this solution.

Real numbers from production deployments across regulated enterprises.

Auto
Retry & fallback
Reverse
Compensation
Less
On-call paging
Self
Learning
Time-to-value

Operational resilience as a feature

Resilience stops being something each script implements badly. It's a property of the workflow runtime — agents inherit it, ops teams benefit.

Risk reduction

Fewer 3am pages

Most production incidents are transient or data-driven — exactly what self-healing absorbs. Humans see only the structural issues that actually need them.

Industry use cases

How Self-Healing Workflows shows up in your industry.

Concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector and manufacturing.

Banking

Settlement & clearing

On clearing-network glitches, agents retry, switch rails or compensate without escalation.

Insurance

Policy-system resilience

On policy-admin downtime, claim agents queue, replay and reconcile cleanly when systems recover.

Healthcare

Authorization retry

On payer-API failures, prior-auth agents retry, switch channels or escalate — without losing requests.

Telecom

Order-flow recovery

On provisioning failures, agents retry, compensate or escalate — orders never get stuck.

Public sector

Citizen-service availability

On dependent-system outages, citizen workflows queue resiliently and resume cleanly.

Manufacturing

MES resilience

On plant-floor system issues, agents fall back to edge stores and reconcile when central is back.

Why xyner

Brittle automation vs. self-healing workflows.

Production workflows fail. The interesting question is what happens next.

Dimension
Without xyner
With xyner
Transient failures
Page a human
Auto-retry
Partial completion
Manual cleanup
Compensating actions
Data anomalies
Workflow crashes
Re-fetch or escalate
Fallback
Hand-coded per flow
Platform-provided
Root cause
Manual investigation
Auto-classified
Operational load
Heavy
Bounded — humans on structural only
How to deploy

From pilot to production

A guided journey from your first workflow to enterprise rollout.

1

Pilot

Pick one workflow; run alongside your team in copilot mode.

2

Measure

Validate KPIs and ROI against a clear baseline.

3

Govern

Layer policies, approvals and audit thresholds.

4

Scale

Expand to additional workflows and teams.

Overnight failures went from 12% to 0.4%.
Head of Platform · Global Bank

Plays well with

SAPOracleSalesforceServiceNowMicrosoft 365SnowflakeDatabricksWorkdayKafkaTeamsSlackJira
FAQ

Common questions, straight answers.

Does the runbook update itself?

Change proposals are surfaced for human review.

How is RCA done?

Hypothesis-driven with evidence and confidence.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.

Request a demo Contact us
Keep exploring

Related resources

Related pages curated for your context.

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Event-Driven Automation

React to enterprise signals in real time — event-driven agents that act in milliseconds.

Learn more →
Solutions

AI for Finance & Accounting

Autonomous close, AP automation, FP&A, tax and treasury workflows powered by xyner agentic AI.

Learn more →
Industries

Agentic AI for Healthcare & Life Sciences

Prior authorization, clinical workflow support, claims and patient experience — HIPAA-aligned agentic AI.

Learn more →
Capabilities

Audit & Observability

Full replay, traces and dashboards — every agent action is explainable and auditable.

Learn more →
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