#21
Capability
Insight
Category
Live
In production
Day 1
Available
Insight

Agentic Process Mining

Discover workflows automatically, recommend automation opportunities and identify bottlenecks.

  • Workflow discovery from system logs
  • Bottleneck and rework identification
  • Automation opportunity scoring
  • Agentic ROI simulation
  • Before / after KPI tracking
1DISCOVER 2DESIGN 3DEPLOY 4OPERATE
How it works

Six pillars of Agentic Process Mining.

Each pillar can be enabled, configured and audited independently.

Discovery

From ERP/CRM/ITSM logs.

Bottlenecks

Queues, rework, SLA risk.

Opportunity scoring

By impact and effort.

Variant analysis

Process variants and outliers.

Conformance

Actual vs. designed process.

Hand-off

One-click to studio.

How it works

Find & fix the work that doesn't need to be done.

Mine real process traces, score automation potential, and deploy agents — closed-loop automation discovery.

1

Discover

Mine event logs, system traces and user interactions to reconstruct real (not ideal) process flows.

2

Score

Rank candidates by volume, cycle time, exception rate, automation feasibility, and ROI.

3

Design

Generate a candidate agent design — roles, tools, policies, approval gates — from the mined pattern.

4

Deploy

Promote the designed agent through the standard lifecycle — test, canary, monitor, rollback.

5

Re-mine

After deployment, re-mine the same process to verify outcomes and identify the next opportunity.

Outcomes

What customers measurably ship with this capability.

Real numbers from production deployments — across banking, healthcare, telco, manufacturing and the public sector.

Closed
-loop discovery
Auto
Candidate scoring
ROI
-ranked
Continuous
Re-mining
Time-to-value

From PowerPoint to production

Traditional process mining stops at a diagram. xyner closes the loop — the platform that finds the opportunity is the platform that deploys the agent.

Risk reduction

Bottlenecks the business actually feels

Surfacing the right opportunities matters more than finding all of them. Volume + pain + feasibility, ranked.

Industry use cases

How Agentic process mining shows up in production.

Six concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector, energy and manufacturing.

Banking

Account-opening bottlenecks

Mine the real onboarding journey across systems, find the 3-day stalls, deploy targeted agents.

Insurance

Claims leakage

Identify where claims slow down or pay above expectation, deploy claim-review agents.

Healthcare

Auth backlog

Mine prior-auth flows to find the systems and clauses that cause delays.

Telecom

Repeat-contact patterns

Find why customers contact twice, deploy resolution agents on the underlying issue.

Public sector

Application drop-off

See where citizens abandon online applications and deploy assistance agents.

Manufacturing

Order-to-cash leakage

Find where orders stall in OTC, deploy unblocking agents.

Why xyner

Discovery-only mining vs. discover + deploy.

A process map is interesting. A deployed agent is impactful.

Dimension
Without xyner
With xyner
Output
Process diagram
Deployed agent
Cycle time
Months from finding to fixing
Days
ROI tracking
Theoretical
Measured post-deployment
Re-discovery
Manual project
Continuous
Hand-off
To a separate automation team
Same platform
Coverage
Top processes
All processes worth doing
We turned three months of consulting into a one-week mining sprint.
Director, Transformation · Global Insurer
FAQ

Common questions, straight answers.

Where does data come from?

Your existing logs — ERP, CRM, ITSM, custom apps.

Privacy?

Aggregation and PII redaction by default.

How quickly can we adopt this capability?

Most customers adopt new capabilities in 2-4 weeks through starter packs and onboarding workshops.

Does this require new infrastructure?

No. The capability runs on your existing xyner deployment — cloud, hybrid, on-prem or sovereign.

Do you provide migration help?

Yes — our customer success team and partners deliver guided migrations and pilots.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.