Skip to main content
xyner.ai
  • AI Platform
      The platform
      Platform OverviewThe end-to-end agentic AI platform Reference ArchitectureControl plane, data plane, deployment Reasoning & PlanningChain-of-thought, decision trees, replan Multi-Agent OrchestrationSpecialist agents collaborate and delegate Memory & ContextPersistent enterprise memory across agents
      Engineering
      Enterprise IntegrationsSAP, Oracle, Salesforce, ServiceNow + 1000 Security & TrustGuardrails, RBAC, isolation, audit Deployment ModelsCloud, hybrid, on-prem, edge, sovereign ObservabilityAudit trails, traces, dashboards, KPIs Agent LifecycleBuild, version, test, rollout, rollback Multi-LLM RoutingOpenAI, Claude, Gemini, Llama, Mistral
    Explore the agent operating system for the enterprise.View all platform pages →
  • Capabilities
      Autonomy & reasoning
      Autonomous Goal ExecutionGoals in, outcomes out Multi-Agent OrchestrationSpecialist agents collaborate Reasoning & PlanningDecompose, plan, adapt Memory & ContextLong-running enterprise workflows Multi-LLM SupportModel-agnostic by architecture RAG & GroundingPolicy-aware retrieval & citations
      Enterprise, governance & ops
      Enterprise Integrations1000+ first-party connectors Tool & API InvocationAPIs, SQL, RPA, email, tickets Workflow AutomationLow-code, AI-assisted process design RBAC & AccessFine-grained, role-inherited access Human Approval GatesCheckpoints, thresholds, escalation Audit & ObservabilityReplay, traces, dashboards
    22 first-class capabilities for the agentic enterprise.View all 22 capabilities →
  • Solutions
      By function
      Finance & AccountingClose, AP, FP&A, tax & treasury ProcurementSource-to-settle on autopilot Human ResourcesOnboarding, helpdesk, talent IT Service ManagementTriage, remediate, change Customer SupportEnd-to-end resolution Sales OperationsPipeline, RFP, deal desk
      By workflow
      Analytics & InsightsNL-to-SQL, scorecards, anomalies Compliance OperationsContinuous controls, audit response Agentic Process MiningDiscover, score, automate Self-Healing WorkflowsAdapt, recover, learn Event-Driven AutomationReact in milliseconds
    Pre-built, customizable agentic solutions for every function.All solutions →
  • Industries
      Financial & professional
      BankingFraud, KYC, complaints, lending InsuranceUnderwriting, claims, broker servicing Professional ServicesEngagements, knowledge, drafts Retail & CPGMerchandising, store ops, support TelecommunicationsNetwork ops, B2C/B2B, field service
      Regulated & industrial
      Healthcare & Life SciencesPrior auth, clinical workflows Public SectorSovereign cloud, citizen services Energy & UtilitiesOutage response, field ops ManufacturingSupply, quality, shopfloor Logistics & Supply ChainTrack, trace, exception mgmt
    Trusted across the world's most regulated industries.All industries →
  • Resources
      Learn
      Blog & InsightsPerspectives on agentic AI WhitepapersIn-depth reports & research Case StudiesReal customer outcomes WebinarsLive and on-demand sessions EventsConferences and meetups Agentic AI GlossaryKey terms, demystified
      Build & operate
      DocumentationBuild, deploy, operate guides API ReferenceREST & GraphQL APIs Agent MarketplaceVerified agents & starter packs Partner ProgramSI, ISV, cloud, reseller Trust CenterSecurity, privacy, compliance SupportPremium support & community
    Everything you need to design, build and operate agents.Browse all resources →
  • Company
      Who we are
      About xynerMission, principles, team LeadershipOur operating team & board CustomersWho builds with xyner PartnersCloud, SI, ISV, reseller SustainabilityESG, inclusion, responsibility
      Engage
      ContactSales, partners, support CareersOpen roles across the world Request a DemoSee it in your environment Trust & SecurityHow we earn your trust
    An operating team built for enterprise AI.About xyner →
Contact us Request demo
Home/Capabilities/Process Mining
Capability #21 · Insight

Agentic Process Mining

Discover workflows automatically, recommend automation opportunities and identify bottlenecks.

DiscoveryBottlenecksOpportunity scoringVariant analysis
#21
Capability
Insight
Category
Live
In production
Day 1
Available
Insight

Agentic Process Mining

Discover workflows automatically, recommend automation opportunities and identify bottlenecks.

  • Workflow discovery from system logs
  • Bottleneck and rework identification
  • Automation opportunity scoring
  • Agentic ROI simulation
  • Before / after KPI tracking
1DISCOVER 2DESIGN 3DEPLOY 4OPERATE
How it works

Six pillars of Agentic Process Mining.

Each pillar can be enabled, configured and audited independently.

Discovery

From ERP/CRM/ITSM logs.

Bottlenecks

Queues, rework, SLA risk.

Opportunity scoring

By impact and effort.

Variant analysis

Process variants and outliers.

Conformance

Actual vs. designed process.

Hand-off

One-click to studio.

How it works

Find & fix the work that doesn't need to be done.

Mine real process traces, score automation potential, and deploy agents — closed-loop automation discovery.

1

Discover

Mine event logs, system traces and user interactions to reconstruct real (not ideal) process flows.

2

Score

Rank candidates by volume, cycle time, exception rate, automation feasibility, and ROI.

3

Design

Generate a candidate agent design — roles, tools, policies, approval gates — from the mined pattern.

4

Deploy

Promote the designed agent through the standard lifecycle — test, canary, monitor, rollback.

5

Re-mine

After deployment, re-mine the same process to verify outcomes and identify the next opportunity.

Outcomes

What customers measurably ship with this capability.

Real numbers from production deployments — across banking, healthcare, telco, manufacturing and the public sector.

Closed
-loop discovery
Auto
Candidate scoring
ROI
-ranked
Continuous
Re-mining
Time-to-value

From PowerPoint to production

Traditional process mining stops at a diagram. xyner closes the loop — the platform that finds the opportunity is the platform that deploys the agent.

Risk reduction

Bottlenecks the business actually feels

Surfacing the right opportunities matters more than finding all of them. Volume + pain + feasibility, ranked.

Industry use cases

How Agentic process mining shows up in production.

Six concrete patterns from regulated enterprises across financial services, healthcare, telecom, public sector, energy and manufacturing.

Banking

Account-opening bottlenecks

Mine the real onboarding journey across systems, find the 3-day stalls, deploy targeted agents.

Insurance

Claims leakage

Identify where claims slow down or pay above expectation, deploy claim-review agents.

Healthcare

Auth backlog

Mine prior-auth flows to find the systems and clauses that cause delays.

Telecom

Repeat-contact patterns

Find why customers contact twice, deploy resolution agents on the underlying issue.

Public sector

Application drop-off

See where citizens abandon online applications and deploy assistance agents.

Manufacturing

Order-to-cash leakage

Find where orders stall in OTC, deploy unblocking agents.

Why xyner

Discovery-only mining vs. discover + deploy.

A process map is interesting. A deployed agent is impactful.

Dimension
Without xyner
With xyner
Output
Process diagram
Deployed agent
Cycle time
Months from finding to fixing
Days
ROI tracking
Theoretical
Measured post-deployment
Re-discovery
Manual project
Continuous
Hand-off
To a separate automation team
Same platform
Coverage
Top processes
All processes worth doing
We turned three months of consulting into a one-week mining sprint.
Director, Transformation · Global Insurer
FAQ

Common questions, straight answers.

Where does data come from?

Your existing logs — ERP, CRM, ITSM, custom apps.

Privacy?

Aggregation and PII redaction by default.

How quickly can we adopt this capability?

Most customers adopt new capabilities in 2-4 weeks through starter packs and onboarding workshops.

Does this require new infrastructure?

No. The capability runs on your existing xyner deployment — cloud, hybrid, on-prem or sovereign.

Do you provide migration help?

Yes — our customer success team and partners deliver guided migrations and pilots.

Get started

Ready to put autonomous agents to work?

See xyner in your environment with a guided executive demo.

Request a demo Contact us
Keep exploring

Related resources

Related pages curated for your context.

Capabilities

AI Safety & Guardrails

Built-in safety, content filtering, policy enforcement and adversarial defense for trustworthy enterprise AI.

Learn more →
Capabilities

Human–AI Collaboration

Native collaboration with humans through chat, email, Slack, Teams and inside business systems.

Learn more →
Platform

Reasoning & Planning Engine

The xyner reasoning engine combines chain-of-thought, decision trees, planning and replanning for reliable.

Learn more →
Solutions

Agentic AI Solutions by Function

Pre-built, customizable agentic AI solutions for finance, procurement, HR, ITSM, customer support, sales.

Learn more →
xyner.ai

The autonomous agentic AI platform for the modern enterprise. Plan. Reason. Act. At scale.

Platform
  • Overview
  • Architecture
  • Multi-Agent
  • Reasoning
  • Security
  • Deployment
Solutions
  • Finance
  • Procurement
  • HR
  • ITSM
  • Customer Support
  • Analytics
Industries
  • Banking
  • Insurance
  • Healthcare
  • Public Sector
  • Manufacturing
  • Retail
Resources
  • Blog
  • Case Studies
  • Documentation
  • Whitepapers
  • Glossary
  • Trust Center
Company
  • About
  • Leadership
  • Careers
  • Contact
  • Request Demo
© 2026 xyner.ai · All rights reserved.
SOC 2ISO 27001GDPRHIPAA